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    • HOME
    • ABOUT 
      • OUR STORY
      • RISING TIDE U
      • OUR BOOK
    • SERVICES 
      • WASH OPTIONS - HRS
      • UNLIMITED CLUB
      • MANAGE MEMBERSHIP
      • FAQs
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      • OVERVIEW
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      • LEARN TO LEAD PROGRAM
      • OMLD Program
    • CONTACT US
    Buy our book!
    • HOME
    • ABOUT 
      • OUR STORY
      • RISING TIDE U
      • OUR BOOK
    • SERVICES 
      • WASH OPTIONS - HRS
      • UNLIMITED CLUB
      • MANAGE MEMBERSHIP
      • FAQs
    • CAREERS 
      • OVERVIEW
      • ASSOCIATE ROLES
      • LEARN TO LEAD PROGRAM
      • OMLD Program
    • CONTACT US
    • …  
      • HOME
      • ABOUT 
        • OUR STORY
        • RISING TIDE U
        • OUR BOOK
      • SERVICES 
        • WASH OPTIONS - HRS
        • UNLIMITED CLUB
        • MANAGE MEMBERSHIP
        • FAQs
      • CAREERS 
        • OVERVIEW
        • ASSOCIATE ROLES
        • LEARN TO LEAD PROGRAM
        • OMLD Program
      • CONTACT US
      Buy our book!
      • Neutral

        How-To

        Auto brake/auto hold is designed to apply the brakes to hold a vehicle at a standstill (even if the customer’s foot is off the brake & car is in Neutral).

         

        Customers may not know how to disengage Auto-Hold.

      • Try These Troubleshooting Steps Before Radioing For Help

        BMW
        Lincoln
        Ford
        Maserati
        Hyundai
        Nissan
        Infiniti
        Tesla
        Jaguar
        Volvo
        NOT LISTED
      • Most vehicles will have an “Auto Hold/Brake” button on their center console; some may require you to access this feature on their touch screen or odometer screen instead:

        When the Auto Hold/Brake setting is on an indicator light may illuminate on the instrument cluster above the steering wheel. The button itself may also illuminate.

        This symbol varies by make & may take the form of an emphasized “H” or “A”:

        On some models, the driver’s seat belt MUST be clipped in for this feature to work.

        On most models, to disengage the setting either the vehicle must be put in PARK or the customer must put their foot on the brake.

      • BMW X5

        2020

        • Have customer press the brake

        • Simultaneously, press the Auto Hold button to turn off this feature

      • FORD F150

        2021

        • Have customer press the brake

        • Simultaneously, press the Auto Hold button to turn off this feature

        IF the AH button doesn’t work, on their touch screen:

        • Select “FEATURES” (truck icon)
        • Select “Driver Assistance”
        • Have customer step on the brake pedal
        • Simultaneously, deselect Auto Hold toggle icon
        • Hyundai

          • Have customer press the brake

          • Simultaneously, press the Auto Hold button to turn off this feature

          • Infiniti QX55

            (You may need to put vehicle in PARK first)

            • Push shifter slightly forward (or backwards) until you feel resistance

            • Release shifter

            To deactivate AutoHold
            • Have customer firmly press the brake

            • Simultaneously, press the Auto Hold switch

          • Jaguar 2022 E-Pace

            Touch Screen

            • Select settings icon

            • Select "ALL"

            • Select "Vehicle"

            • Select "Convenience

            • Select "Brake hold"

            • Have customer firmly press the brake

            • Then toggle OFF "Auto Hold" icon

            Manual Transmission Models
            Seatbelt must be fastened.​

             

            • Have customer firmly press the brake pedal

            • Simultaneously PULL the Electronic Parking Brake (EPB) switch to the release position

            Automatic Transmission Models

            Seatbelt must be fastened.

            • Press the Park (P) button once to engage transmission park
            • Simultaneously have customer press the brake pedal & select Neutral (N)
          • Click the link to watch a Lincoln Nautilus on YouTube

            Lincoln Corsair

            Lincoln Nautilus

            • Have customer press the button on center console to access the (Driver Assistance) Auto Hold/Start-Stop & Traction Control settings menu

            • Have customer untoggle the Auto Hold switch on the touchscreen

              Lincoln Nautilus '21

              • Have customer press the button on center console to access the (Driver Assistance) Auto Hold/Start-Stop & Traction Control settings menu

              • Have customer untoggle the Auto Hold switch on the touchscreen

              • Click the link to watch this on YouTube

                Maserati Ghibli 2014

                • Have the customer put the vehicle in PARK

                • Use the side dial on steering wheel to select:

                  • “Vehicle Settings” (odometer menu)

                  • “Start & Stop”

                  • Select “OFF”

              • Nissan Rogue 2021

                • Have the customer put the vehicle in PARK

                • Then push the shifter UP (or to any other position)

              • Click the link to watch this on YouTube

                Tesla V.2022

                • Have the customer put the vehicle in PARK

                • On their touch screen have the customer:

                  • Select “Car Controls”

                  • Select “SERVICE”

                  • Select “Car Wash Mode”

                  • Confirm by selecting “Enter Car Wash Mode”

              • Volvo

                • Have the customer press the brake pedal

                • Simultaneously, press the Auto Hold button to turn off this feature

              • Vehicle not listed? We're here to help.

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