The Rain Guarantee is included with our top two exterior-only wash services:

• Protect & Shine
• Signature Ceramic

The Rain Guarantee is also included with the following Full Service (express interior cleaning) packages:

• Protect & Shine Full Service
• Signature Ceramic Full Service
• Express Wax Full Service
• Premium Package Full Service

A one-time use code will print at the bottom of these receipts that allows the same customer to receive the same exterior wash they purchased on the same car once more in case of inclement weather within the specified time period. You are welcome to use our free self service vacuums when redeeming this code!

This one-time use code can be redeemed by scanning or inputing the code at any Rising Tide Car Wash location's pay station. Once the code is redeemed (or if the time period has expired) it will no longer be valid.

Rain Guarantees are provided with full-priced retail sales. They are only available with our top exterior wash option during promotional periods at Parkland (promotional pricing is not applicable to full service packages & cannot be combined with other discount(s) or offers).

We take pride in safety and use non-scratch materials as well as the safest equipment in the industry. We CANNOT take responsibility for the following:

• Vehicles 7 years or older and/or over 75,000 miles
• Antennas (power, cell phone, aftermarket and standard) including sharkfin for Hyundai and Kia's. Driver is responsible for removing prior to entering the car wash
• Non-standard, non-factory installed or aftermarket parts (including but not limited to: bug shields, luggage/ladder racks, wipers, sun or vent visors, running boards, spoilers, decorative lights, custom or aftermarket rim and tires, valve stems, custom paint, repaint, wrap, pinstriping, etc.)
• Driver error or negligence - including but not limited to failure to follow instructions/posted signage
• Pre-existing damage or previously repaired items
• Loose chrome, molding and trim
• Damage caused by automatic-wiper function
• Spare tire covers
• Mazda CX-9 and Cadillac Escalade 3rd brake lights over 7 model years and/or over 75,000 miles
• Damage to/from items left in open truck bed (everything must be removed prior to entry - driver will be held responsible)
• Commercial vehicles

Rising Tide has the safest equipment and chemicals on the market and offers these services to the public without prejudice to the model or manufacturer of customer vehicles. As such we do not consider to what level your vehicle manufacturer designed your vehicle to be exposed to high-pressure water and air dryers, and high speed cloth we cannot be responsible for damage claims to finishes or ware parts (including but not limited to known manufacturer/vehicle issues, wipers, emblems, moldings protective covers and vents, anything adhered to the vehicle, or after-market parts) which may result from excessive use. Excessive use for purposes of the above is in excess of 5 times per month or a total of 60 times per year whichever one applies.