We take pride in safety and use non-scratch materials as well as the safest equipment in the industry. We CANNOT take responsibility for the following:

Vehicles 7 years or older and/or over 75,000 miles
Antennas (power, cell phone, aftermarket and standard) including sharkfin for Hyundai and Kia's. Driver is responsible for removing prior to entering the car wash
Non-standard, non-factory installed or aftermarket parts (including but not limited to: bug shields, luggage/ladder racks, wipers, sun or vent visors, running boards, spoilers, decorative lights, custom or aftermarket rim and tires, valve stems, custom paint, repaint, wrap, pinstriping, etc.)
Driver error or negligence - including but not limited to failure to follow instructions/posted signage
Pre-existing damage or previously repaired items
Loose chrome, molding and trim
Damage caused by automatic-wiper function
Spare tire covers
Mazda CX-9 and Cadillac Escalade 3rd brake lights over 7 model years and/or over 75,000 miles
Damage to/from items left in open truck bed (everything must be removed prior to entry - driver will be held responsible)
Commercial vehicles

Rising Tide has the safest equipment and chemicals on the market and offers these services to the public without prejudice to the model or manufacturer of customer vehicles. As such we do not consider to what level your vehicle manufacturer designed your vehicle to be exposed to high-pressure water and air dryers, and high speed cloth we cannot be responsible for damage claims to finishes or ware parts (including but not limited to known manufacturer/vehicle issues, wipers, emblems, moldings protective covers and vents, anything adhered to the vehicle, or after-market parts) which may result from excessive use. Excessive use for purposes of the above is in excess of 5 times per month or a total of 60 times per year whichever one applies.